Contact

Let’s fix your catalog

Contact is email-only, and the email is short on purpose. Tell me what went wrong, what platform you are using, and approximately how many rows need attention.

Email

I read and answer this inbox myself. Your first reply will confirm whether the file fits a package, the exact price, and the delivery time — in writing, before any work begins.

Start with the subject that fits

Never email passwords or payment details. No service here needs your Shopify or TikTok password — file-based work needs only the file. Anyone asking you to email a password is not following this service’s rules.

Copyable enquiry template

Copy this into your email and fill in the four lines. It takes about a minute, and it contains everything I need to confirm your scope.

Subject: (the service you need) — enquiry

Platform: (Shopify / TikTok Shop / other)
Approximate row count: (e.g. about 800 rows)
Problem description: (what happens when you import, or what looks wrong)
File format: (Shopify CSV / supplier spreadsheet / other)

Or pick one of the four ready-made subject links above — each opens your email with the subject already filled in.